Cancellation Policy

After making purchase, customer has 48 hours to request an order cancellation – we will process a full refund.

After that date, your order will have been put into production and can no longer be modified, except for your shipping address.

We can still correct/modify your shipping address before we ship it out.

Let customers speak for us

from 10 reviews

Fabulous Fireplace!

I'm obsessed with my electric fireplace! It's quiet, emits no fumes, and the flame effects are mesmerizing. FABULOUS!!

Laura Jolley

06/29/2023

NERO 780 SLIM - Electric Fireplace with Remote Control

Sleek new fireplace

Sleek design, energy-efficient, and no maintenance required. My electric fireplace is a winner.

Daniel Barnes

06/29/2023

NERO 1500 - Electric Media Wall Fireplace with Remote Control

Very impressed with my new fireplace

Impressive electric fireplace! Realistic flames, easy installation, and adjustable heat settings.

Luke Abbott

06/29/2023

NERO 1500 - Electric Media Wall Fireplace with Remote Control

Perfect Fireplace!

Energy-efficient and sleek, my electric fireplace is a perfect fit for my small apartment

Emma Dunsdon

06/29/2023

NERO 780 - Electric Media Wall Fireplace with Remote Control

Loving our new NERO Fireplace!

Really impressed with our new NERO Fireplace, it looks so classy and such beautiful quality, so glad we bought it now.

Jackie Munns

06/29/2023

NERO 780 SLIM - Electric Fireplace with Remote Control

Stunning Fireplace

Really quick delivery. Excellent product looks good and easy to install with two people.

Tom Inman

06/29/2023

Arona White & Grey Marble Electric Fireplace Suite, 54 Inch

Beautiful Patio Heater

Exactly what I was hoping for! Really beautiful and stylish product and kept six people around a large round garden table warm for a whole evening outdoors in April (was an overcast day too). Arrived within 24 hours of ordering as promised. Would definitely recommend. Easy to put together.

Lauren Harris

05/20/2023