FAQ

1. What types of fireplaces do you offer?

Grangewood offers a wide variety of fireplaces, including traditional wood-burning fireplaces, gas fireplaces, electric fireplaces, and more. Each type has its unique features and benefits to suit different preferences and needs.

2. Can you help me choose the right fireplace for my space?

Absolutely! Our team of experts is here to guide you through the selection process. We'll consider your space, design preferences, and heating requirements to recommend the fireplace that best matches your needs.

3. Are your outdoor heating solutions safe for use in all weather conditions?

Yes, our outdoor heating solutions are designed to withstand various weather conditions. We offer products such as fire pits, patio heaters, and outdoor fireplaces that are built to be durable and reliable, allowing you to enjoy outdoor gatherings year-round.

4. Do you offer customization options for your fireplaces?

Yes, we understand that every home is unique. We offer customization options for some of our fireplaces, allowing you to choose materials, finishes, and styles that complement your space perfectly.

5. Are your electric fireplaces energy-efficient?

Yes, our electric fireplaces are designed with energy efficiency in mind. They provide a cozy ambiance without producing actual flames, making them a great choice for both heating and visual appeal.

6. What maintenance is required for your fireplaces and outdoor heating products?

Maintenance requirements vary depending on the type of product you choose. Gas and wood-burning fireplaces may require occasional cleaning and servicing, while electric fireplaces and outdoor heating solutions typically require less maintenance. Our team can provide specific guidance on maintaining your chosen product.

7. Can I use your outdoor heating products on my covered patio?

Yes, many of our outdoor heating solutions are suitable for use on covered patios. However, it's essential to consider ventilation and safety when placing any heating product in an enclosed space. Our experts can advise you on the best placement for optimal comfort and safety.

8. What is the warranty on your products?

We offer warranties on all our products to ensure your peace of mind. Warranty durations vary depending on the product type and manufacturer. Our staff can provide detailed information about the specific warranty terms for the product you're interested in.

9. Do you offer installation services for your fireplaces and heating solutions?

Yes, we offer professional installation services for our products. Our experienced team can ensure that your chosen fireplace or outdoor heating solution is installed correctly and safely in your space.

10. How do I get in touch with your customer support team for further assistance?

Our customer support team is here to help! You can reach out to us through our website's contact form, email, or phone. We're available to answer your questions, address concerns, and provide the information you need to make an informed decision.

Feel free to contact us if you have any other questions or if you need more information about our products and services!